Loss Control Articles
Our Loss Control articles have been created with you in mind. Discussing a wide variety of topics important to you and your daily work, they are a great resource for today's insurance agent. Use for onboarding, refreshing or reference.
COVID-19 Risk Management Alerts
- Be Alert for Policy Implications Related to COVID-19
- Risk Management Considerations During COVID-19 Pandemic
- Addressing Potential EPLI Concerns as States Relax Business Restrictions Related to COVID-19
- Timely, Accurate and Complete Claim Reporting: Ensure that Your Agency is Prepared to Handle Incoming COVID-19-related Claims
- Simple Steps to Take to Prepare Yourself, Your Staff and Your Customers
- How Agents and Producers Should Respond to Coverage Questions
- Is the Coronavirus Causing a Change in your Clients' Exposures?
Hot Issues
Agency Management
- Create or Update Your Agency's Policies and Procedures Manual
- Read the Policies You Are Selling
- Protect Your Agency from E&O Exposures When Using Online Applications
- Create a Strong E&O Culture Using 6 Key Components
- Virtual Assistants: E&O Concerns and Risk Management Tips
- Make Sure That Contract Workers Know and Understand Your Agency
- 5 Questions to Ask Before Issuing a Certificate of Insurance
- Do your agency proposals have these?
- Carrier Ratings: Do You Have the Necessary Process in Place?
- Don't be scared of E&O - Respect it!
- Your new hires: what's their E&O loss prevention culture?
- Do you have a procedure for handling this key umbrella issue?
- Do your producers know the rules?
- How Long Should An Agency Maintain Its Documents?
- Which file has a mistake in it?
- One Important Marketing and E&O Prevention Tool: The Declined Coverage Form
- Is staff training one of your top issues?
- Enhance your E&O culture in 2020
- Could your agency website be an E&O target?
- Email: Friend or Foe to Insurance Agencies?
- When Using Wholesalers, You Don't Want to Assume
- Are These Key Endorsements in Your Carrier Proposals?
- How to Grow and Shrink at the Same Time
- Is Your Agency 'Good' or 'Lucky' Regarding E&O?
- Agency Producers: We Need Your Total E&O Commitment
- Producers Don't Know What They Don't Know
Customer Relations
- Communicating with Your Customers at Renewal is Critical
- What to Do When Terminating a Relationship with a Client
- What You Can Do if Mailing and Shipping Delays are Affecting You and Your Customers
- Can statistics give the wrong impression?
- Are your clients carrying adequate limits?
- How are you handling completion of the app?
- Consider These Best Practices when Completing an Application
Claims Management
- Are You Setting Your Agency Up for a Claim?
- At Least One-Third of E&O Claims Result from an Agency Moving Coverage to a New Carrier
- Exercise Caution When Using the E&S Market
- Failure to Obtain/Maintain Proper Coverage
- Failure to Give Accurate Information/Advice
- Certificates of Insurance and Failure to Place or Renew Coverage
- Failure to Notify of Cancellation of Coverage, Replacing Cancelled Coverage, and Reporting of Claims
- 6 Common Causes of Agents' E&O Claims
- Your agency could be a party in an E&O claim
- Recent Hurricanes Producing More Flood Claims than Wind Claims
- Clearing up Six Misconceptions About E&O Coverage
- What Should You Do When A Customer Makes an Allegation of an Error or Omission?
Cyber
- Protect Yourself and Your Clients When Selling Cyber
- Don't Be a Victim of Cyber Extortionists
- Cyber Risk Coverage Considerations
- 3 Things to Know About Cyber Insurance Policies
- 3 Social Engineering Risk Mitigation for Cyber Loss Exposures
- The Dos and Don'ts of Protecting Your Agency from Cybersecurity Risks
Documentation
Natural Disaster Risk Management Alerts/Materials
These articles are published for our agent-customers for informational purposes only and are not intended to be, nor should be relied upon as, legal advice. Legal questions should be directed to your legal advisor.
