Customer Care Center

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How can I pay my bill?

The following options are available:

  • You may make an online payment by logging into Customer Care Center and selecting "Make a Payment".
  • Your payment can be mailed in the convenient return envelope that accompanies your statement.
  • You may opt for our convenient recurring electronic payment option (UNIPAY). See payment plans section for more information
  • You may contact us at 1-800-274-1914, ext. 2333 to make an electronic payment over the telephone. (Please note that a $10.00 telephone fee will be assessed.)
Where should I mail my payment?

Our mailing address for payments is:

  • Utica National Insurance Group
    P.O.Box 6532
    Utica, NY 13504-6532

Express payments should be sent to:

  • Utica National Insurance Group
    180 Genesee Street
    New Hartford, NY 13413
How may I contact you to answer my billing questions? Please contact us via e-mail at: Credit_Collections@uticanational.com. Our automated billing inquiry system offers you billing information 7 days-a-week, 24 hours-a-day at 1-800-59UTICA (1-800-598-8422) or contact us at 1-800-274-1914, ext. 2333, 8:00 a.m. to 5:00 p.m. EST Monday - Friday.